Dental Office Assistant

Dental Office Assistant

Position: Dental Office Assistant
Location: Harrisburg, PA
Employment Type: Full-Time
Experience: Proven experience in a dental office

We are looking to hire a personable and organized Dental Office Assistant to join our team in Harrisburg, PA. In this full-time role, you will be responsible for ensuring that dental patients' appointments are scheduled, rescheduled, or canceled as needed. You will also handle patient inquiries, manage patient information, and assist with billing processes. Your contributions will be vital to ensuring the smooth operation of our dental practice.

Key Responsibilities:

• Greet and welcome patients to the dental practice, ensuring a positive first impression.
• Schedule, reschedule, or cancel patient appointments according to their needs.
• Assist patients in filling out necessary information forms.
• Prepare patient charts and daily schedules for the dental staff.
• Update patient records and document recent treatments and procedures.
• Schedule follow-up appointments and provide telephonic reminders to patients.
• Communicate with medical insurance providers to verify co-payment requirements.
• Verify methods of payment and collect payments as needed.
• Perform general office duties, such as answering telephones, photocopying, filing, and faxing.
• Organize and maintain patient waiting areas and front-desk areas to ensure a welcoming environment.

Requirements:

• High school diploma or GED.
• Certification in office administration, medical administration, or related fields is advantageous.
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Proficiency in dental practice management software (e.g., Dentrix).
• Working knowledge of general administrative practices.
• Excellent telephone etiquette and customer service skills.
• Strong organizational skills and attention to detail.

If you are a friendly, detail-oriented individual who enjoys working in a dynamic environment, we encourage you to apply for this role. Your efforts will be key to the efficient and effective functioning of our dental practice.